PRIVACY POLICY
1.- Who are we?
This website is owned by Map Spain SL (hereinafter, “COMFORT-CLASS”), with NIF: B-54525027 and with registered office at Calle Castalla, 23, 03630 Sax, Alicante, Spain.
2.- Information and consent
By accepting this Privacy Policy, the user (hereinafter, the “User” or “Users”) is informed and gives their free, informed, specific and unequivocal consent so that the personal data they provide through the Web page located at the URL [https://comfort-class.com] (hereinafter, the “Website”) are processed by COMFORT-CLASS, as well as the data derived from its navigation and any other data that may be provided in a future.
The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and the User can determine, freely and voluntarily, if he wishes to provide his personal data to COMFORT-CLASS.
3.- Obligation to supply the data
The data requested in the forms of the Web are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.
Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you can freely view the content of the Website.
4.- For what purpose will COMFORT-CLASS process the User’s data?
The personal data provided through the Website will be processed by COMFORT-CLASS in accordance with the following purposes:
4.1. Data provided to formalize a purchase:
Manage, process, send and track purchases made.
Contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
Send personalized commercial communications to the User about COMFORT-CLASS products and services, by electronic and/or conventional means, unless the User objects by checking the box provided for this purpose on the Website.
Send commercial communications to the User, by electronic and conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
4.2. Data provided through contact forms:
Manage, process and respond to requests, requests, incidents or queries from the User.
Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of COMFORT-CLASS, if the User gives their consent to do so by checking the corresponding box.
Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
5.- What User data will COMFORT-CLASS process?
COMFORT-CLASS will process the following categories of User data:
5.1. To formalize a purchase:
Identification data: name, surnames and ID.
Contact information: email address, telephone number and postal address.
Transaction data of goods and services in COMFORT-CLASS: products and services acquired or in which the User shows interest.
Economic and financial data: bank card.
Navigation data.
5.2. Data provided through contact forms:
Identification data: name and surnames.
Contact information: email address, telephone number and postal address.
Other data: data provided by the Users themselves in the open fields of the forms provided on the Website.
Navigation data.
In the event that the User provides data from third parties, he/she declares to have their consent and undertakes to transfer the information contained in the Privacy Policy, exempting COMFORT-CLASS from any responsibility in this regard. However, COMFORT-CLASS may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
6.- Under which basis will be the User’s data used by COMFORT-CLASS?
The legitimacy of the treatment of your personal data, will be the following:
6.1. Data provided to formalize a purchase:
Execution of the contract, to manage, process, send, follow up on the purchases made and contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
Legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means, about COMFORT-CLASS products and services.
Consent, for the sending of commercial communications by electronic and conventional means, about COMFORT-CLASS products and services.
Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
6.2. Data provided through contact forms:
Consent, to manage, process and respond to requests, requests, incidents or queries from the User.
Consent, for the sending of commercial communications by electronic and conventional means, about COMFORT-CLASS products and services.
Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them, not affecting the others.
To revoke said consent, the User may contact COMFORT-CLASS through administracion@comfort-class.com
7.- Data preservation
The User’s data will be kept for the following periods:
7.1. Data provided to formalize a purchase:
The data provided to manage, process, send and monitor the purchases made will be kept during the contractual relationship and, once it has ended, during the prescription period of the legal actions that may derive from it.
The data used to contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process will be kept for 180 days.
The data related to satisfaction and quality surveys will be kept for five (5) years.
7.2. Data provided through contact forms will be kept for the period necessary to process and respond to your request and, once completed, during the statute of limitations for legal actions arising from the aforementioned request.
7.3 Data used to send commercial communications will be processed until the User opposes or revokes their consent.
8.- Commercial and promotional communications
One of the purposes for which COMFORT-CLASS treats the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events or relevant news for Users.
In the event that the User wishes to stop receiving commercial or promotional communications from COMFORT-CLASS, they can request to unsubscribe from the service by sending an email to the following email address: administracion@comfort-class.com
9.- Responsibility of the User
Guarantees that they are over sixteen (16) years of age and that the data provided by COMFORT-CLASS are true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data communicated and will keep the information provided conveniently updated, in such a way that it responds to their real situation.
Guarantees that you have informed the third parties of whom you provide your data, if you do so, of the aspects contained in this document. Likewise, it guarantees that it has obtained your authorization to provide your data to COMFORT-CLASS for the indicated purposes.
You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages caused to COMFORT-CLASS or to third parties.
10.- Exercise of rights
The User can send a letter to COMFORT-CLASS, to the address indicated in the header of this Policy, or by means of an email to the address administracion@comfort-class.com, attaching a photocopy of their identity document, at any time and free of charge, to:
Revoke the consents granted.
Rectify inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Obtain from COMFORT-CLASS the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
11.- Security measures
COMFORT-CLASS will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
12- Changes
COMFORT-CLASS reserves the right to review its Privacy Policy at the time it deems appropriate, in which case it will be communicated to the Users. For this reason, we ask you to regularly check this privacy statement to read the most recent version of the COMFORT-CLASS Privacy Policy.
13.- Acceptance and Consent
The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing thereof by COMFORT-CLASS, in the manner and for the purposes indicated in this Privacy Policy.